Terms of Service
Last Updated: April 9, 2025
These Terms of Service and End User License Agreement (collectively, the “Agreement”) constitute a legally binding agreement between you (“you”, “your” or “User”) and IdeaLabs Pte. Ltd. (“we”, “us” or “our”), governing your access to and use of any mobile application, software, or service developed or provided by us, including but not limited to the “Arvin” and “Avatoon” applications (each individually and collectively referred to as the “App” or “Services”).
Please read this Agreement carefully before downloading, installing, accessing, or using any of our Apps or Services. By using the App, you acknowledge that you have read, understood, and agreed to be bound by this Agreement and our policies referenced herein.
If you do not agree to any provision of this Agreement, you are not authorized to access, download, install, or use the App or Services, and you must immediately discontinue any use and remove the App from any device in your possession or control.
This Agreement applies to all users of the App, and governs any content, information, text, graphics, photos, or other materials uploaded, downloaded, or appearing on the App, as well as any related features or functionality.
We reserve the right, at our sole discretion, to modify this Agreement at any time. We will update this Agreement to reflect any changes, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review this Agreement to stay informed of updates. Your continued use of the App after any changes to this Agreement constitutes your acceptance of such changes.
You must be at least thirteen (13) years of age to download, install, access or use the App.
If you are between the ages of thirteen (13) and seventeen (17), you may only use the App with the consent and supervision of a parent or legal guardian who agrees to be bound by this Agreement. Parents and guardians are responsible for monitoring and supervising all App usage by minors in their care.
Any person under the age of thirteen (13) is not permitted to use the App.
The App utilizes advanced Artificial Intelligence models to generate unique logo designs, helping you bring creative ideas to life with ease. The App is intended only for your personal non-commercial use.
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. By using the App, you acknowledge and agree to our data practices as described in the Privacy Policy. We reserve the right to amend the Privacy Policy from time to time. If you disagree with any part of the Privacy Policy, you must stop using the App immediately.
We grant you a limited, non-exclusive, non-transferable, revocable license to use the App for your personal, non-commercial purposes, subject to this Agreement.
Many of our Services let you create, upload, post, send, receive, and store content. When you do so, you retain whatever ownership rights in that content you originally had. However, by submitting such content, you grant IdeaLabs Pte. Ltd. and our affiliates a worldwide, royalty-free, sub-licensable, and transferable license to host, store, use, display, reproduce, modify, adapt, edit, publish, and distribute that content. This license is granted for the limited purpose of operating, developing, providing, promoting, and improving the Services, and researching and developing new ones.
With respect to Public Content—such as Story submissions set to be viewable by Everyone, or content submitted to crowd-sourced features like “Our Story”—the same license applies.
Regarding your use of Avatoon, you grant IdeaLabs Pte. Ltd. a perpetual, royalty-free, sublicensable, and transferable license to use your likeness (including your image, voice, name, poses, and other personal characteristics) embodied in Avatoon Avatars, as well as any materials you create using the Avatoon Services. This includes the right to publicly perform, distribute, and create derivative works from your content in all media, now known or later developed. You understand and agree that you are not entitled to any compensation if your likeness or content is used in connection with Avatoon, whether within the application or through a partner platform.
We may access, review, screen, or delete your content at any time and for any reason, including to maintain or improve the Services or enforce these Terms. However, you remain solely responsible for the content you create, upload, or share through the Services.
The Services may contain advertisements. By using the Services, you agree that we, our affiliates, and our third-party partners may place advertising, including near your content.
The App uses OpenAI API available at https://platform.openai.com/docs/api-reference. By using the App, you agree to comply with OpenAI's Terms of Service and Sharing & Publication Policy when sharing or publishing any User Content.
"User Content" includes both the text you input into the App and any content generated by AI via the App.
The App's source code, design, content, information, artwork, graphics, sounds, music, videos, names, logos, and trademarks are protected by copyright and other intellectual property laws. These materials may not be copied, reproduced, distributed, transmitted, displayed, sold, or used to create derivative works without express written permission.
All rights, title, and interest in and to the App and its content remain the exclusive property of IdeaLabs Pte. Ltd. and/or our partners and are in no way transferred to you.
We comply with applicable copyright laws and respect the rights of content creators. If your content is alleged to violate any applicable laws, including copyright laws, you may request its suspension or removal through the procedures set forth in relevant legislation. We will respond accordingly and take action in compliance with the law.
Furthermore, we may take provisional action on content even without a request from the rights holder if we reasonably believe there is a rights infringement or violation of company policy or related laws. In cases of repeated infringement, we reserve the right to terminate user accounts.
Detailed procedures regarding copyright complaints and content takedown requests will follow applicable copyright laws and our internal policies.
You agree not to use the App or its Services for any unlawful, unauthorized, defamatory, obscene, offensive, or otherwise harmful purpose. Except where explicitly permitted in these Terms of Service, using the App's content and services without prior written agreement from IdeaLabs Pte. Ltd. is strictly prohibited. Any violation may result in the immediate termination of your rights under this license.
Specifically, you agree not to:
IT IS STRICTLY PROHIBITED TO USE ANY COPYRIGHTED OR TRADEMARKED MATERIALS AS INPUT CONTENT WHEN USING THE APP.
To use the App, you need a compatible mobile device and internet access.
We do not guarantee that the App will be compatible with all hardware and software, or that access will be uninterrupted, timely, or error-free. The quality and availability of the App may be affected by factors outside our reasonable control.
We may update the App periodically to add new functions and services, and we may suspend or terminate the App at any time without notice.
You warrant that any information you submit to us is true, accurate, and complete.
The App offers basic features for free, while advanced features are available through a paid subscription. Certain products or services offered through the App may also require a fee or other charge. By choosing to purchase such products or use paid features, you agree to the applicable pricing and payment terms, which may be updated from time to time.
Payment for subscriptions is charged to your App Store or Google Play account upon confirmation and will be billed at the beginning of the paid subscription period and at regular intervals thereafter, equal to the length of your subscription. Subscription fees are earned upon payment. The App may add new products and services or change pricing at its sole discretion, and any increased fees will apply on a forward-looking basis beginning on your next billing cycle.
Subscriptions automatically renew unless auto-renewal is turned off at least 24 hours before the end of the current period. You acknowledge and agree that your subscription is subject to automatic renewal, and you accept responsibility for all recurring charges unless cancelled in accordance with platform policies. We may change the timing of billing if your payment method is declined or otherwise fails, and your renewal date may change as a result. The recurring charge may also change if applicable tax rates or fees are adjusted.
To manage or cancel your subscription, visit the App Store or Google Play Subscription Center. Please note that uninstalling the App does not cancel your subscription. Subscriptions purchased through the App Store or Google Play Store are subject to their respective refund policies.
For refund requests:
- App Store users should contact Apple directly via the App Store.
- Google Play users may reach us at support.arvin@idealabs.mobi for Arvin assistance, support-pe@idealabs.mobi for other App assistance.
Some subscription offerings may include a free trial, the duration of which will be clearly communicated. If you do not cancel before the end of the free trial period, your payment method will be charged for the full subscription term.
Please be aware that you may incur data charges from your service provider when downloading or using the App, and you are solely responsible for any such charges.
The App may provide links to, or integrate features, services, or functionalities operated by third parties, including those jointly offered with third parties. We have no control over and assume no responsibility for the content, practices, or actions of any such third-party services. These services are provided "as is" for your convenience only, without any warranty regarding the information or functionality they offer.
Your use of any third-party websites, services, or resources is at your own risk, and you acknowledge that each party’s terms will govern its respective relationship with you. We are not responsible or liable for any third party’s terms or for actions taken in accordance with those terms.
THE APP AND ALL RELATED SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE FROM HARMFUL COMPONENTS.
IN NO EVENT SHALL WE BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE APP. OUR TOTAL LIABILITY FOR ANY CLAIMS UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE APP.
You agree to indemnify and hold us harmless from any claims, liabilities, damages, losses, and expenses arising from your use of the App or violation of this Agreement.
You are responsible for ensuring that your use of the App complies with all applicable local laws and regulations.
Any disputes arising from this Agreement will be resolved by binding arbitration in accordance with the commercial arbitration rules of the Singapore International Arbitration Centre. You are waiving the right to litigate disputes in court before a judge or jury. Either party may seek interim injunctive relief from any court of competent jurisdiction as necessary to protect their rights pending arbitration.
We reserve the right to terminate this Agreement at any time at our sole discretion. We may suspend your access to the App if you violate these Terms, if your use poses a security risk, or if we suspect fraudulent activity.
Upon termination, your rights and licenses under this Agreement will end, and you must cease all use of the App and destroy any confidential information.
If any provision of these Terms is found to be illegal, invalid, or unenforceable by a court, that provision will be construed more narrowly or deleted as necessary, and the remaining provisions shall remain in full force and effect.
Even if we do not enforce, or delay enforcement of, any part of these Terms, that does not mean we have waived our right to enforce them later.
You may not assign or transfer this Agreement or any of your rights or obligations under it to any other person without the Company’s prior written consent. We may transfer our rights and obligations under this Agreement without your consent, unless the transfer results from a merger, acquisition, or the sale of a Service.
These Terms constitute the entire and exclusive agreement between you and the Company regarding the Services, replacing any prior agreements. We may update these Terms from time to time. If we determine, at our sole discretion, that a revision is material, we will notify you through a banner notice or other appropriate means. Your continued use of the Services after the revisions take effect means you agree to the revised Terms.
For questions about this Agreement or to submit a support request, please contact us at support-pe@idealabs.mobi.